About Us
The Executive Home Care experience is steeped in understanding of aging, and it comes from a place of genuine compassion for our fellow human being. With every interaction we have with our clients, we express our desire to improve their lives however we can.
We are guided by a unified mission and set of three core values. These principles are communicated throughout our organization, from our home office throughout our network of local caregivers.
The Executive Home Care Mission
We work in a unique industry with unique opportunities to provide meaningful improvement in seniors’ lives. We also realize that this comes with great responsibility.
At Executive Home Care, our mission is to improve quality of life for our clients and their families while focusing on service excellence.
By ‘service excellence’ we don’t just mean showing up every day and meeting client needs. With every client visit, we bring our humanity with us. We view our clients as extensions of our family, and we treat them as if they were part of our own circle of friends.
…because that’s how we would want to be treated.
Service excellence also means delivering a memorable, exceptional experience not just for the senior, but for their family—the ones who think of them often and who want them to live their best life every day.
Our Team
Your Home Care Company in Richmond, VA and the Surrounding Areas
We have all had times in our lives when we’ve needed a little help. Since 2018, we have been the helping hands making meals in the kitchen, playing board games, and just being there for our neighbors here in the Richmond Area.
We help to “fill the gaps” in families that need help. That can range from a few hours a few times a week, to being there 24 hours a day. We are here to help out the family, as much as we are here to help our clients.
Our team considers it a privilege to be an everyday resource for seniors in our community. We are a close-knit group of people who help each other out, and we love more than anything to build relationships with our clients. We get to know them on a personal level, and we consider many of them to be dear friends of ours.
We look forward to helping you, too!
Tim Hayes
Owner
Tim Hayes is a dedicated leader with over 25 years of management experience. He brings that expertise to bear as the owner of Executive Home Care of Richmond, where he’s committed to providing exceptional in-home care for seniors in the Richmond area.
Crystal Hines
Account Executive
Crystal brings over 15 years of diverse healthcare experience to her role as Account Executive. Throughout her career, she has held various positions, giving her a well-rounded understanding of the industry. This allows her to effectively connect with clients and deliver valuable solutions.
Marcia Adams
Director of Nursing
Marcia brings over 41 years of extensive nursing experience to our team. Throughout her impressive career, she has thrived in a variety of healthcare settings, providing exceptional care to patients in numerous areas. Her dedication and breadth of knowledge are invaluable assets to our practice.
Hayley Brinson
Administrator
Hayley Brinson brings over 15 years of experience in the healthcare field to her role as Administrator at Executive Home Care. Throughout her career, she has honed her skills working collaboratively with doctors, hospitals, and nursing facilities. Hayley is known for her exceptional organizational abilities, ensuring smooth operations and efficient care delivery.
Tinelle Smith
Scheduling Coordinator
Tinelle is a licensed Certified Nursing Assistant (CNA) with over 25 years of experience in providing compassionate and professional care to patients. In addition to her clinical background, She brings strong organizational and time management skills to the table, honed through years of scheduling experience. She ensures that clients, caregivers, and family members are all informed and working together towards a common goal.
What our customers are saying
Our Values
Executive Home Care operates with guidance from three main values: Commitment, Compassion, and Quality of Care.
Our Commitment
Is, firstly, to the safety of our clients. Secondly, we are committed to their comfort and independence as much as is reasonably possible considering their condition and situation.
The Compassion
of our caregivers is what we look for when we hire them. We screen for people who are genuinely driven by a desire to connect with and support others, and it’s this compassion that shines through in their service to our clients.
Quality of Care
Refers to the technical nature of how our caregivers attend to our clients. This is where training and experience matter most. Providing a high quality of care ensures that our clients can relax more, breathe easier, and simply enjoy more of life.
Experience the Difference for Yourself
We realize you have a choice when it comes to arranging for home care for your loved one. We know there are plenty of providers in your area, each with their own unique benefits.
For us, it all comes down to the individual needs of each senior we serve. Putting these needs first is what sets us apart.
To learn more, contact our team today and schedule a visit with a care coordinator in your area.