About Us

The Executive Home Care experience is steeped in understanding of aging, and it comes from a place of genuine compassion for our fellow human being. With every interaction we have with our clients, we express our desire to improve their lives however we can.

We are guided by a unified mission and set of three core values. These principles are communicated throughout our organization, from our home office throughout our network of local caregivers.

The Executive Home Care Mission

We work in a unique industry with unique opportunities to provide meaningful improvement in seniors’ lives. We also realize that this comes with great responsibility.

At Executive Home Care, our mission is to improve quality of life for our clients and their families while focusing on service excellence.

By ‘service excellence’ we don’t just mean showing up every day and meeting client needs. With every client visit, we bring our humanity with us. We view our clients as extensions of our family, and we treat them as if they were part of our own circle of friends.

…because that’s how we would want to be treated.

Service excellence also means delivering a memorable, exceptional experience not just for the senior, but for their family—the ones who think of them often and who want them to live their best life every day.

Our Team

Group photo of employees of Executive Home Care of Richmond

Your Home Care Company in Richmond, VA and the Surrounding Areas

We have all had times in our lives when we’ve needed a little help. Since 2018, we have been the helping hands making meals in the kitchen, playing board games, and just being there for our neighbors here in the Richmond Area.

We help to “fill the gaps” in families that need help. That can range from a few hours a few times a week, to being there 24 hours a day. We are here to help out the family, as much as we are here to help our clients.

Our team considers it a privilege to be an everyday resource for seniors in our community. We are a close-knit group of people who help each other out, and we love more than anything to build relationships with our clients. We get to know them on a personal level, and we consider many of them to be dear friends of ours.

We look forward to helping you, too!

Headshot of Tim Hayes, owner of Executive Home Care of Richmond

Tim Hayes

Owner

Tim Hayes is a dedicated leader with over 25 years of management experience. He brings that expertise to bear as the owner of Executive Home Care of Richmond, where he’s committed to providing exceptional in-home care for seniors in the Richmond area.

Headshot of Marcia Adams, Director of Nursing for Executive Home Care of Richmond

Marcia Adams

Director of Nursing

Marcia brings over 41 years of extensive nursing experience to our team. Throughout her impressive career, she has thrived in a variety of healthcare settings, providing exceptional care to patients in numerous areas. Her dedication and breadth of knowledge are invaluable assets to our practice.

Headshot of Hayley Brinson, Administrator for Executive Home Care of Richmond

Hayley Brinson

Administrator

Hayley Brinson brings over 15 years of experience in the healthcare field to her role as Administrator at Executive Home Care. Throughout her career, she has honed her skills working collaboratively with doctors, hospitals, and nursing facilities. Hayley is known for her exceptional organizational abilities, ensuring smooth operations and efficient care delivery.

What our customers are saying

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Austin Stewart
181 days ago
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I highly recommend considering Executive Home Care for any of your caregiver needs! If you have a loved one who wants to age in place in the comfort of their own home, but in need of bringing in additional assistance, then this is the Team to call! Trust me, you’ll be impressed and won’t regret it!
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Jan Smith
259 days ago
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Very reliable on sending caregivers that meet my needs
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Khalil Taylor
259 days ago
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One of the best places around your love one will always get the care they need
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pam johnson
339 days ago
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I was happy with the care and efforts of Executive Home Care of Richmond. During a time of crisis, it can be very difficult to think. The staff was compassionate, cooperative, and accommodating. Thank you to Tim Hayes and staff.
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slatewn
430 days ago
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Tim and his team are valued resources for the families I work with. I can always rely on my clients being in good hands! Thank you!!
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Brenda Borgman
509 days ago
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Executive Home Care was literally my life line as I tried to navigate the ever changing landscape of my Dads illness with a brain tumor. He went from being completely independent to needing around the clock care in 5 months. Tim and his team were extraordinarily patient and helpful when we did not know what each day would bring us. Some weeks I would call and make daily changes and the team was patient and kind. The care givers were phenomenal and some will be part of our family forever! Thank you to EVERYONE at Executive Home Care for your support in a time of crisis!
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Ly H.
557 days ago
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I’m a Memory Care Activity Director and have really enjoyed working with Executive Home Care. Tim is super personable, and the company is reliable and consistent with every client I’ve seen them support. We especially love Misty, she’s been visiting our residents for months and goes above and beyond, even interacting with folks she’s not assigned to. She’s gotten to know our memory care community so well, it honestly feels like she’s part of the family. Highly recommend!
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Chris Larsen
621 days ago
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The staff at Executive Home Care was OUTSTANDING! From the very first call they treated me and my family member with such care and respect. I HIGHLY recommend using Executive Home Care!
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Jacob Hewitt
626 days ago
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The first company I called that had a real person answer the phone. I trust Tim and his team - Respectable and Trustworthy.
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Galen Parker
783 days ago
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The team introduces compassion and dedication into a challenging and often difficult situation. They are led by an outstanding CEO who has proven to be knowledgeable and proactive
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Debbie Carter
811 days ago
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I can highly recommend Executive Home Care.They cared for a friend of mine for the last several years of her life . The agency and her caregivers; especially Patricia went above and beyond for my friend.They were patient, kind and so helpful with her in all of her needs. This was so important because she could do very little for herself. Thank you again Executive.
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V Mumm
932 days ago
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Tim and his team are exceptional! I do not say this lightly. For some time they had been providing in-home care three times a week for our 97yo mother. Then our father (same age) took ill and ended up in-home hospice. Tim’s team provided the augmented care to help give our father great peace in his final days. I do not want to list names other than Tim’s as I would be concerned I would leave someone out on his team. Everyone with whom we met or interacted were professional and very caring. They quite obviously love their jobs. No task was too small whether it was incontinence care, light vacuuming or even meal prep - they do it all and without fuss. If you’re having a tough time caring for your loved one and just need a break or fulltime care, give Tim and his team a call. You can’t go wrong. Many KUDOS for a job well done!
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Anne Golden
957 days ago
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We needed emergency 24/7 for my elderly mother for about two weeks.. The team at Executive Home Care worked with me late in the evening and arranged everything. The caregivers all arrived on time, were professional and considerate— a pleasure to work with. We highly recommend Executive Care of Richmond and would not hesitate to use them again.
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Emily Cruz
967 days ago
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Excellent job, we had two individuals separately provide overnight, respite care. Both were great and the company was wonderful to work with!
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Dawn Koch
970 days ago
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Executive Home Care is an excellent company. My mother has vascular dementia and she was a very difficult client. We made changes to her care weekly and needed to change caregivers often. In a sense, the staff that did the scheduling didn’t bat an eye at the need for changes. They always provided another caregiver and mom was without good quality care only once in the 9 months we used them. And that was because it was late afternoon right before a holiday. Our family love everyone there! Hayley, the main scheduler, the other office staff, Marcia, the nurse and even Tim, the owner of the business, whom I had the pleasure to meet. Everyone is friendly and professional. They truly care about their clients and desire to provide the best care possible. Honestly as if they were providing care for their own loved ones. I can’t thank them enough for helping us keep mom at home as long as possible. I 100% highly recommend them and tell everyone how good they are!
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Kim Terzian
1016 days ago
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I could not have been happier with Executive. I needed overnight help very quickly and they sent me the loveliest woman to stay with my mom. A true angel.
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Merrit Jackson
1715 days ago
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They were very professional, courteous and kind. They showed great compassion during a very difficult time for my family.
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merle reedy
2002 days ago
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We worked with Executive care for approx. 2 years. Unfortunately my dad has now passed away. Because of Executive Care we were able to keep him out of a nursling home. Beside the excellent care givers they provided to us, they were able to scale up from 1 day a week at the beginning to over 16 hours a day near the end. They were able to make these changes at a moments notice as our situation changed. The management team of Tim, Amanda and Brandon were very easy to work with, caring and very knowledgeable in helping us through a very tuff time.
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karol tompkins
2082 days ago
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We contacted Executive Care when both of our parents became suddenly ill and we were unable to assist with their care. From the first moment we spoke with Amanda, she made us feel like she was part of the family. Both she and Brandon did an amazing job finding caregivers and communicating with us, including following up just to to check on our parents after we no longer needed their assistance. The nurses, Angela and Demetria, communicated efficiently and made us confident that our parents were safe and in good hands. Thank you to Amanda, Brandon and the rest of the team that helped us get through a very difficult time.
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Denise Nelson
2420 days ago
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Deann was very pleasant. This is the first I’ve learned about the company.
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Dayna Corcoran
2421 days ago
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Thank you so much for the information on helping my elderly mother. When I spoke with the Coordinator Deann, she was very helpful and pleasant. She assured us Executive Care will be here for us no matter the schedule. I look forward to working with you more in the future.
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Felicia Walker
2423 days ago
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I was searching for help with my Dad who has Alzheimer’s and was referred to Executive Care of Richmond. After speaking with Tim, I knew I had the right place. The staff was very attentive and understanding to my concerns and needs for my dad. My mom and I are really grateful and are really happy with their service. I would definitely recommend them! Thanks again Tim and Amanda!
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diane rock
2644 days ago
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Ron James
2648 days ago
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The owner of this firm and staff went above and beyond expectations! Highly recommended!
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Pamela Becker
2657 days ago
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When my 92 year old mother took a turn for the worse, I called Executive Home Care for help. They were wonderfully responsive and compassionate and sent us help immediately. For several weeks, Monique came in to care for Mom and quickly helped to stabilize her. Mom is doing very well again and we are so grateful to everyone at Executive Home Care. I highly recommend this company and we will certainly call them again if and when Mom needs more help in the future. Many thanks!!
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Emily Bicking
2760 days ago
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Amazing company! The owner went above and beyond to help my family on a SUNDAY afternoon. Prompt return of my call and willingness to assist us in a last-minute situation. Please reach out to them for your family member. They truly do CARE!!!!!
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Stephanie Krase
2909 days ago
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Our Values

Executive Home Care operates with guidance from three main values: Commitment, Compassion, and Quality of Care.

Our Commitment

Is, firstly, to the safety of our clients. Secondly, we are committed to their comfort and independence as much as is reasonably possible considering their condition and situation.

The Compassion

of our caregivers is what we look for when we hire them. We screen for people who are genuinely driven by a desire to connect with and support others, and it’s this compassion that shines through in their service to our clients.

Quality of Care

Refers to the technical nature of how our caregivers attend to our clients. This is where training and experience matter most. Providing a high quality of care ensures that our clients can relax more, breathe easier, and simply enjoy more of life.

Experience the Difference for Yourself

We realize you have a choice when it comes to arranging for home care for your loved one. We know there are plenty of providers in your area, each with their own unique benefits.

For us, it all comes down to the individual needs of each senior we serve. Putting these needs first is what sets us apart.

To learn more, contact our team today and schedule a visit with a care coordinator in your area.